In today’s competitive market driven economy it is not only sufficient to provide your customers with the best service levels and customer experience over the short-term, but also analyze the transactional information to develop better services and products for your customer over the long run through the discovery of not-so-obvious insights into customers wants and needs.

Tech Solution CRM practice is driven by the philosophy that we work for our customers’ customers. At Tech Solution we believe that Customer Relationship Management is a strategy to help attract, retain and grow a profitable customer base. And the CRM packages are merely a means to help execute the CRM strategy..

Tech Solution provides end-to-end CRM services that include devising CRM strategy, CRM package evaluation, feasibility analysis, implementation, upgrade, data migration and post-implementation support.

At our CRM practice we measure the success of our CRM projects using various metrics:

  • ROI on investment in CRM licenses and implementation by the client
  • Recovery of initial investment through cost savings and increased revenues
  • Reduced Transaction volume
  • Reduced Transaction level cost
  • Increased visibility of customer view
CRM Service Offering

Tech Solution offers end-to-end enterprise solutions ranging from package selection to application support and maintenance.

Our software Service